Alternative Addresses

As you can see in Figure 4.28 , to each telephone (either a hardware telephone or a software telephone) may be associated several alternative addresses (internal or external). An alternative address is another name (or number) to reach the telephone. This functionality is very useful when there are telephones from which you can only dial numbers.

Figure 4.28: Alternative Addresses

Internal alternative addresses allow the association of an internal telephone (i.e., from the organisation itself) to a new alternative address for the telephone. Example: there is an IP telephone with the name Telephone. Through the site myipbrick, an user called Joao Silva associates to this telephone, placing in the SIP URL the address telefone@domain.com. An alternative address is also created for that telephone, with the name 5050@domain.com. from that moment on, the user Joao Silva may be reached either through the telefone@domain.com and the 5050.

The external alternative addresses allow the association between an internal address and a telephone external to the organisation. That is, the users call an internal number (or address) and this is associated to a telephone external to the organisation. Example: an external alternative address of the telephone 1010@domain.com is created for the destiny address joao.silva@another-domain.com. This way, whenever you dial internally 1010, the call shall be re-addressed to joao.silva@another-domain.com.

In Menu Topo there is a connection to insert new alternative addresses. As already mentioned, these can have two types:

• Internal
  • Phone Location: Internal;
  • Phone name: It is necessary to choose between the telephones in IPBrick, which one do you want to associate to an alternative address;
  • New phone alternative address: Insert the alternative address of the telephone.
• External
  • Phone Location: External;
  • Phone name: Indicate which is the address of the external destiny telephone;
  • New phone alternative address: Insert the address that you have to digitise so that the call may be re-addressed to the telephone indicated in the previous field.

To confirm the insertion, it is necessary to click in the Insert button.

SIP URL's

As already mentioned, it is also possible to associate a certain telephone (number or name) to an internal user of the network. The association is made from the users email address in the field SIP URL. This operation is made through the site https://myipbrick.domain.com. This way, to contact a certain user all you have to do is call him/her through his/her email. The call shall be made, and the one who's calling knows which device the addressee shall use (mobile phone, softphone, analogic/digital telephone).