Appendix E
UCoIP

All enterprise communications - Voice, Mail, Instant Messaging and Web - are managed in an integrated way, (i.e. unified through a single individual or group address). To reach this goal, IPBrick uses only Internet communications services (SIP, SMTP/IMAP, XMPP and HTTP) integrating them with DNS and LDAP support services.

The generic site is ucoip.domain.com but the idea is to have one site for each LDAP user. The following options are included:

• A webphone for direct connection to the user SIP url;
• A SIP url link to call the user using a softphone previously installed at the workstation;
• A web-based Jabber (XMPP) client to chat directly with the user;
• A SMTP link to mail the user using a email client at workstation;

As we can see, for SIP/SMTP/XMPP the user will be reached using the single address user@domain.com. Now we present all the necessary steps to configure a UCoIP site for a specific LDAP user with username jsmith, with IPBrick FQDN being ipbrick.domain.com:

• The user jsmith must go to https://myipbrick.domain.com and define a phone (depending of the IPBrick.GT routes can be a SIP/PSTN/GSM number) at field SIP Address. Examples: 101@domain.com, 00351221121112, 00351963322212;
• Activate the IM service at IPBrick.C - IM;
• Go to IPBrick.C - Web Server, click at ucoip.domain.com and define the alternative address jsmith.domain.com;
• At private/public domain DNS server add a record named jsmith, pointing to that IPBrick server;
• Enter now the UCoIP site using http://jsmith.domain.com (Figure 14.1)

Figure 14.1: Web Server - UCoIP site

The UCoIP site design is simple but it can be improved. It's possible to use the site's default FTP account for site management:

• username: ucoip
• password: uco1pp4ss

The integrated webphone by default call to the user SIP address, but it's possible to call all internal SIP phones/features, by copying the webphone link and paste it in a new browser tab.

Examples of url variable definition:

     http://webphone.ipbrick.com/index2.php?user=jdomingues
     http://webphone.ipbrick.com/index2.php?user=200
     http://webphone.ipbrick.com/index2.php?user=IVR2