Functions available for phones

Call transfer

Besides supporting the transference of calls made by the terminal equipment, telephones SIP, PBX's or softphones, IPBrick also makes transfers in any telephone, even if it does not support transfers from origin. The two types of transference allowed by IPBrick are:

• Assisted transfer: When receiving a call, the person receiving it dials an extension, asks the person in that extension if he/she accepts the call or not, disconnects it and the call is transferred. To execute an assisted transference during the call, it is necessary to dial * (by default) and the name of the extension or alternative address. Example: To transfer a call into a telephone registered as ipbrick1 which has as alternative address the 480 extension, dial *480 during conversation.

• No-assisted transfer: when receiving a call, the person receiving it dials an extension and the call is immediately transferred to that extension. To execute a non-assisted transference during a call, dial # (by default) and the name of the extension or alternative address. Example: Non-assisted transference to the above telephone: #480.

To cancel a transference, you just have to dial again the number you have dialled to transfer. Example: you wanted to transfer a call to extension 481 but you have dialled *482. To recapture the call you shall have to dial again *482 and then it is possible to transfer to the correct number dialling *481.
Calls capture

To capture a call ringing in another extension, dial *8 followed by the name with which the telephone was registered or the name of the group of telephones ringing.